Quality

Rolta's success is based on total commitment to quality standards that are in line with the most demanding international benchmarks. Our aim is to deliver high-quality results.

To meet this objective, we have instituted a Quality System according to which each project has to conform to a specified Quality Plan so that all deliverables meet or exceed customers' realizations. Every aspect at Rolta – services, processes, methodologies and work environment – has to conform to these quality requirements. We believe that a desired level of quality can be achieved more efficiently only when related resources and activities are managed as a process.

Rolta's quality initiative is not one-time, but continuous, reinforced through certification and recertification initiatives. We are among the few companies in the industry to have been awarded certifications such as ISO 9001:2000, SEI CMM Level 5 and BS15000.

We continue to benchmark our quality processes against the world's best. Rolta has been awarded the prestigious BS ISO 27001:2005 certification, the ultimate benchmark for information security. Only 25 companies have been certified world-wide, of which 10 are in India. Rolta is the 21st company in the world to be certified by BSI with the `ISO/IEC 20000-1:2005 IT Service Management standard’. Now, our software development business group has been given the highest level of certification of CMMI Level 5 by KPMG.

For us at Rolta, quality is an attitude, a way of life. It is the result of the creation of an environment of total quality consciousness and of clear mechanisms to achieve it. It’s the best way of consistently meeting or exceeding customer needs.