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Case Study
Saudi Electric Company – Service Level Management
Unicenter Service Desk at Fujitsu for the Royal Mail Group Account
Infrastructure & Operations Management helps reduce cost, minimize downtime and improve operations by automating and streamlining the IT infrastructure. Centralized information helps organizations get deeper insight into their businesses and act quickly and effectively when the need arises. It also helps organizations respond speedily to changing business demands and quickens the decision-making process.
Rolta can architect and deploy solutions from CA in the areas of enterprise network and systems management, network performance and fault management, desktop and server management, application and database management and workload automation. These capabilities exist across the product offerings such as CA Unicenter NSM, CA Spectrum and CA eHealth.
Specifically, we offer:
The Rolta team is also skilled on third party products and technologies like IBM WebSphere MQ Series, Microsoft Exchange, Active Directory, Oracle & Microsoft SQL Databases, .Net Web Services etc. which equips them to take up integration of these products with CA Unicenter Application / Database Management solutions with ease.