Overview
Rolta offers Enterprise IT management services to IT departments to responsible for IT infrastructure, networks and projects. These services are based upon a decade long partnership with CA. Through the years Rolta has developed a deep understanding of constantly evolving technologies and the management of Enterprise IT infrastructure and projects. Through Rolta's Rapid Implementation programs businesses are able to realize a quick ROI.
Offerings
Business Service Management - Rolta's solutions provide a means to achieve Information Technology Infrastructure Library (ITIL) best practices by streamlining service requests, service support and configuration/ asset management processes. Rolta's offering provides advanced knowledge management for support, interactive online support, self-service and advanced root cause analysis as well as comprehensive reporting tools which inform the business. It also integrates and extends many other IT solutions to unify and simplify IT Service Management.
Clarity Project and Portfolio Management - Rolta helps organizations realize how tightly their strategic goals are tied to IT investments by deploying Project & Portfolio Management solutions. Rolta uses CA Clarity software in addition to their understanding of Business Processes and Program Management processes. This solution has the ability to provide IT governance, project portfolio management, product development and grants management capabilities. There are also built-in, pre-defined workflows for ease of operation and a PMBOK compliant methodology.
IT Infrastructure Management - Rolta helps organizations efficiently monitor and manage Network, Systems and Applications using CA's Spectrum, eHealth and Wily. These solutions will help optimize IT infrastructure performance, lower cost of operations and maximize the value that is provided to customers, offering them an overall better experience.
