Executive View
Top Level Objectives
For much of the last decade, companies were blessed with generous IT budgets, enabling them to implement a myriad of systems in support of sales and marketing efforts. It was not uncommon for companies to implement new ERP, CRM, SCM, EPM and BPM systems without second thought. With money to spend and an unstable global market, merger and acquisition activity was also rampant.
Today, executives are strapped with flat-lined budgets, and the era of excess has left companies with a mess of duplicated and inconsistent data. Key business processes and data are often trapped in system silos, making it difficult for organizations to obtain a holistic view of simple things.
To successful compete in today’s market, companies need a data management strategy that will enable them to use their most important resource - the information capital held within the enterprise - more effectively.
Solution - Innovation
Rolta TUSC helps clients create a Data Management solution that ultimately becomes a revenue generating opportunity. These solutions reduce cost, time and risk in all future systems, information, BI needs and implementations.
Rolta TUSC brings a unique combination of deep industry experience and our own industry-leading products to form an exciting new approach to Data Management solutions. Combining our expertise in Data Warehousing, Master Data Management and our iPerspective™ SOA web services software, we ensure that a single version of the truth is available, while also improving flexibility and reuse of information immediately by SOA-enabling data sources for instant dashboard mash-ups and analysis.
Advantage - Insight
An organization can be crippled by its inability to make informed decisions to seemingly simple questions. After all the money spent implementing systems, business processes and architecture, a majority of businesses still cannot complete a picture of or even define a “customer.” Rolta TUSC helps drive revenue and market share by enabling organizations to properly focus marketing, sales, distribution and other strategic initiatives.
Benefit - Impact
According to industry experts Gartner Research, a properly set Data Management strategy including some of the following pieces - Data Warehouse, Data Governance and Master Data Management - will directly help with top business priorities. Rolta TUSC’s Data Management practice can help reduce enterprise costs, improve workforce effectiveness, create new products or services and properly target customers and markets effectively.
Management View
Business Objectives
Management needs to move at the speed of business. Even with significant investments in systems, obtaining meaningful and timely information still challenges day-to-day business. Instead of being empowered to execute on strategy, management and their staff spend 30-40% of their time immersed in information gathering activities. The lost opportunity cost while information is simply being gathered is staggering.
By providing access to consolidated, uniform data, Rolta TUSC’s data management solutions enable companies to reduce resource requirements for information gathering activities and focus on driving revenue and market share. With consistent, easy to understand metadata, we move companies toward a single version of the truth and the ability to ask a question and have confidence in the answer.
Solution
Our solution is not just the creation of a data warehouse. Although this is a core component and repository of critical business functions the return of value is low if not executed properly. Our Data Management aligns the warehouse initiatives with metadata and master data management initiatives. Rolta TUSC understands that these cannot be separate initiatives, as doing so will result in rising development budget, higher TCO and frustration of the user community consuming data due to discrepancies, quality and general understanding.
Rolta TUSC ensures successful implementation and reduces time and budget expense with all data warehouse projects by making sure there is a common understanding of the data, eliminating conflicts and views with master data management and data integration providing a single version of the truth. We push the envelope in our ability to create an agile organization by putting information in the hands of those that need it when they need it.
Approach
Our Data Management approach has been refined with years of real-world and industry-specific experienced and provides the foundation for all intelligence initiatives going forward. The technology steps themselves do not distinguish our capabilities. Instead, decades of industry expertise gleaned from close partnerships have taught us the right questions to ask and stumbling blocks to avoid. This experience enables us to simplify how information is consumed, how questions are answered and remove hurdles to handling day-to-day operations.
Business Value
By ensuring integrated, uniform data, Rolta TUSC data management solutions remove the risk of information errors and give decision-makers confidence to take action based on enterprise data. Because companies can achieve a clear view of the customer, they can increase marketing campaign effectiveness and reduce go-to-market cycles. By freeing employees from endless information gathering tasks and allowing them to focus on their core roles, you improve overall effectiveness and morale.
Technical View
Technical Issues
Today’s companies must find a way to integrate key data and they must do it all with dated mainframes, data isolated by siloed systems and inter-company politics pushed to the brink with flat-lined IT budgets. More often than not, technology is strapped trying to handle business processes it wasn’t intended to support and is unable to change.
Technology in and of itself is never a solution. When decisions about data management activities - and respective invested technologies such as data warehouses, ETL tools, metadata and master data management solutions - are made without aligning to strategic vision and business goals, the ROI opportunity is drastically reduced.
Rolta TUSC’s proven data management solutions take a holistic approach, aligning business and technical goals to help you reduce infrastructure costs, simplify support for information activities and reduce risk in audit, security and disseminating incorrect information throughout the organization.
Solution Components
Rolta TUSC incorporates and aligns multiple technologies within our Data Management strategies and implementations. Our diverse capabilities in technology allow us to customize a technology architecture that fits your organizational needs, capabilities and vision. Pairing data warehouse platforms, ETL and data acquisition tools, metadata management tools and master data management tools with our own iPerspective™ solution and deep industry knowledge, Rolta TUSC delivers success.
Implementation
The Rolta TUSC BI/DW Development Project Methodology includes a series of phased tasks and deliverables, performed iteratively to deliver results early, garner feedback and further hone deliverables to customers’ specific requirements. Our methodology includes the following key phases:
Phase I - Project Initiation & Discovery - Rolta TUSC conducts a fast-paced discovery, which serves as the basis for all technology deployment and consulting service efforts. The adage of people, processes and technology never holds more true than in BI/DW activities. This phase’s sole purpose is to confirm that our execution plan and every step we take is done in alignment within your organization strategic goals.
Phase II - Design - Once project scoping efforts are approved, Rolta TUSC moves toward design and delivery of a working solution. Rolta TUSC will work with client staff to ensure that the proper technical resources are available when needed for successful project execution. Rolta TUSC will also formalize all outstanding EDW and data acquisition design details in concert with client IT, client users and any external vendors.
Phase III - Implementation - Implementation is the project phase during which all the development and system integration work is performed. During this phase, Rolta TUSC will build all data modeling, source and target mappings and ETL coding. Data Warehouse, ETL and workflow mappings will be completed and deployed based on the specifications developed during the discovery and design phases. Additionally, all security rules are enforced during this phase.
Phase IV - Stabilization - The stabilization phase is a period during which user acceptance testing is performed and issues are identified and addressed. These may include issues in the Rolta TUSC developed solutions, the source data systems or the tools used in the project.
Phase V - Production - Some clients may require additional support following production. We offer multiple options including on-site for a period of time, as-needed on-site or as-needed off-site or scheduled off-site. The need for production support is dependent on the skills and availability of the client IT staff to support the new environment while it is in production.
How Does it fit and why is it different?
What are the advantages that are a result of the SSP components and implementation that provide differentiated and tangible technical and business value?
Rolta TUSC’s Data Management solutions ultimately enable business leaders to do their jobs and reduce go-to-market time with information readily available. Our solutions reduce data redundancy, lower infrastructure costs and simplify support.
