Executive View

Top Level Objectives

Revenue assurance consists of processes which support timely and effective charges for service, accurate measurement of use, billing and receiving payment for services rendered. In addition, revenue assurance processes are supported by an organization's ability to establish and revise applicable rates and charges for services, which provide the appropriate level of cost recovery required to support sustainable operations. Three major factors impede an organization's ability to execute effectively around revenue assurance:

  • Inability to understand the factors that lead to material financial gaps between metered and billed for services.
  • Lack of a true understanding of operational costs on an activity level (labor, capital, energy, equipment and consumable materials) and the impact on operating and capital budgeting
  • Delay in recognizing revenue due to slow payments or poorly designed remittance processing and accounts receivable processes

There are also market dynamics that make revenue assurance particularly challenging:

  • Expectation of competitive rates for service
  • Establishment of rates that meet customer expectations and ensure adequate funding of the operation
  • Change Management as many Utilities transition to AMR technology (hybrid environment)
  • Lack of visibility and control over operating costs at a detailed level
  • Lack of decision/ problem solving insight to help resolve the gap between metered use and billed for use (i.e. loss water)

Rolta's solutions provide integration of operational data across CIS Billing, Accounts Receivable, GIS, Meter Reading and Asset Management to identify root causes for revenue loss by account and geography. KPIs are established based upon established work processes to support the identification and assessment of key rate drivers. Goals that can be achieved include reduction/elimination of loss revenue, identification of billing error impacts and alignment of the revenue planning processes with the operating context of the business.

Solution - Innovation

Rolta's solution includes an executive dashboard which provides insights to the key performance indicators and leading indicators that affect revenue. This solution integrates traditional business intelligence with spatial mapping and query capability in a manner that is directly usable by executive management. This solution can be provided as a standalone revenue assurance solution or as a component of a broader executive insight solution.

Advantage - Insight

With instant visibility to operational and financial status, the focus can shift from manual report generation to analytical analysis and action planning. This eliminates the need to wait for manual data compilation which is error prone, time consuming and subject to inconsistencies.

Benefit - Impact

Rolta's solution drives an improvement in operational performance and effectiveness.

Innovation

Innovation Technology

At ROLTA, we envision a world where spatial data, business data and analysis converge without the nightmare of custom programming and replacement of legacy applications. A world in which businesses assimilate, analyze and visualize complex relationships, operational status and trends in seconds not days. A world in which information accessibility is no longer the constraint to informed decisions. This is the world of remarkable technology innovation, a world enabled by ROLTA's Enterprise Geospatial Information Solutions.

Insights

Insights Technology

At ROLTA, we understand that insights happen when you can see the world differently. We specialize in the convergence of spatial data, imagery, business data, network topologies, asset data, operational status and event data. As these typically diverse and isolated information sources are converged, new relationships emerge, new patterns and trends are visible and new levels of real-time operation decisions are made possible.

Impact

Impact Technology

In our physical world, a huge impact can be created when a sufficiently large object traveling at a high rate of speed is exactly focused on a target. ROLTA's Geospatial Fusion provides impact for business and governments. Spatial and business information convergence amplifies the insights that can be visualized. The speed of decision making is accelerated because of ROLTA's integration technologies and the rapid configurability of our solutions. Benefits are realized as organizations use Geospatial Fusion to focus on gaps in operational work processes.